Based on 5766 reviews |
Overall Rating: 4.8
Ryan Badua
Kathy Brinkopf
Installers Ryan Y. and Nik are the best! Very polite and thorough! They know what they are doing! Thank you!!!
Arthur Mangosing
Alex is an awesome plumber to talk to. He is very courteous and professional. My strongest recommendation if my family and friends need a professional plumber.
Derrick Stevens
Service is great. Easy to make appointment and C.J.was awesome and very helpful. Good job Steve’s.
Morgan Heine
Maka is 5 stars!!! Thank you Steve’s, as always.
joseph castiglione
My technicians were excellent. On time and just plain got it done. Very happy and will use them again.
Kerry and Jacob were excellent .
Glenn Hirano
Braxton Higa & Ryan Yasuhara did great work on replacing my split-system AC unit. Removal of my old system was done quickly and installation of the new system was fast. Good clean up after the installation was finished.
Timm Williams
Jason did excellent work installation of my new instant heat water heater
Monica S.
Frank and Maka were awesome ! They came in and replaced our split AC within a few hours. Really professional and helpful.
Karen Kikukawa
I had a tech Nick Stauffer. He was thorough, cleaned up after himself, respectful of my room and home. This is 2nd time using them and service is ALWAYS great.
Juan Serrano
Just got my AC serviced by Maka. He’s great! He is super professional, knowledgeable and friendly. He did an amazing job doing the maintenance service of our AC unit and unclogging our AC drain. 5-star service!
PULLING STUNTS
Nick was great and knowledgeable, very lucky to have to have a tech like him out in the field. Thank you and Mahalo Nick
vim nano
Our plumber/technician Jeremy Thomason from Steve’s plumbing was excellent. While replacing the leaky bathroom sink fixtures and corroded under sink plumbing in our two bathrooms, he observed that we had a real bad hard water problem with years of mineral deposits staining our fixtures and granite counter tops. After removing the old piping and sink fixtures, Jeremy went above and beyond by hand scraping the mineral deposits with a razor blade off the granite counter tops, making them look like new, he did this completely on his own initiative. He also educated us about the recent advancements in water softener technology, and provided us with information on the electrified FlowTech water softener system which we eventually purchased and he installed after we conducted some additional independent research. The FlowTech system is great, it has a very small foot print, attaches to a pipe on water heater, and zero maintenance, it’s also a fraction of the cost of the traditional sodium water softener systems with their huge tanks and maintenance requirements. Jeremy’s customer service was truly out standing with timely communication/updates, and professionalism, the work was of the highest quality and he is a true master craftsman, our bathrooms look amazing, and with the new FlowTech system they will be protected from hard water for the future.
Mahalos Jeremy/Steve’s Plumbing
Priscilla Millen
Ryan Y Ryan was able to diagnose the problem right away and fix quickly. There was no charge since the unit had been recently serviced. I appreciate that courtesy’
High Horse Lodges
We are very happy with the service and professionalism by Steve’s AC repair with the removal and replacement of our air handling system located in the attic of our Mānoa home. Once the problem was identified, Chris worked tirelessly to get the new system installed thus minimizing our systems down time. Chris is truly dedicated to his craft and we are very appreciative his hard work.
Fredrick Yost
Quick response to emergency repair!
Kimberly Smith
Nathan was knowledgeable and efficient. lFixed my issue. Would definitely call again if I need a plumber.
William De Rego
CJ came to my residence to install a new 120 gallon water heater. He worked diligently until the job was completed. Very professional install.
Aaron Leamon
I just moved to Hawaii in the military and only been in my home for less than a week. I had a water leak in my water values that wouldn’t stop. I called Steve’s Plumbing company and was very nice, professional and grateful to help me. Santiago, Ryan, and John were honest and very kind to get this fixed. Thank you for everything I don’t need anymore stress. A+ job
Jason Johnson
Nikolaus did a wonderful job in cleaning our 2 AC units. They work so much better now. Highly recommended!!!
Rhys Yamada
Steve’s Plumbing provides excellent, timely service. They showed up quickly following the initial scheduling and kept me updated on when plumber Paul Yee was arriving. Paul is obviously well skilled in his craft, explained what he was doing and why it was required, and went above and beyond to answer my questions. Paul was punctual, professional, and a pleasure to deal with. I highly recommend Steve’s Plumbing, Paul, in particular.
Jen Sarsuelo
Santiago was excellent! He knows what he is doing and is helpful, polite and conscientious.
Jasper Green
Awesomeness, thanks you Mike!
Teryn Kilgore
Jake and Adam were fantastic! They even took care of my needs at our estimate. They went above and beyond. Thank you!
Jill Araki
This business is fantastic! They are easy to book and are helpful in scheduling. Our plumber was Brandon. He did quality work and was very conscientious in following through and getting the work done in a timely manner. He is professional, friendly, customer-service oriented, and very skillful and fast in the actual work. It was a job very well done! Thank you for all your hard work!
Russell Mattson
I had an appointment for a estimate to fix a leak / broken pipe with Steve’s plumbing. The appointment was scheduled between 12pm- 5pm. I received a text message saying that a plumber in the area was done with a previous customer. He would be there in about an hour. It was a little after 12 so I thought he might go to lunch then stop by. I was very surprised when he showed up pretty quick. I was not ready for him, I thought I had some time to get a quick snack myself. Lol. I had explained that there was possible areas that he may want to check out. Of the 3 areas I had mentioned. From his experience, he concluded that is one spot has got to be it. He then proceeded to see if he had the parts to do the repair, and yes he did. I would always get a couple of quotes for any repairs. I thought that the estimate was fair considering the situation. Long story short, Cody Shafer was very professional and a blessing. I would highly recommend him again. Mahalo Cody 🤙🏽
Robert
Lopaka services my toilet and was outstanding. He was very personable, trustworthy and he finished the problem quickly.
Joe Pasion
Ryan Y. & Maka did a Tremendous job.
They made great decisions in adjusting installation to fit existing conditions. GREAT work! AC’s are running Perfect.
Ryan also did the initial inspection of the condition of my existing AC’s. He did a very thorough inspection that helped us make the decision to install a newer and better system/brand.
Thank you!
J Bre
Chris was our ac tech and he showed up timely. Superior customer service. He got our ac back up and running in no time and even had time to talk story with us about our ac unit and all the work he had to do. He even answered questions we had about the Ohana Club subscription. Best maintenance service tech we’ve had in the past 5 years! We will personally ask for Chris next time we need ac work done. Give him a raise!
Kevin Woolley
Nick T. did a high-quality job on our sink and toilet valves. He is very proficient and knowledgeable. Highly recommended.
Nathan Thomas
Paul is good he’s consistent and does good work. I’ll call again if I have plumbing problems.
Alexander Peach
Maka did a great job explaining their services and what work needed to be done. Would recommend.
Malik Gee
Ryan Y was very help and knowledgeable. He explained everything so that I could understand it. We will be requesting him again!!!
Stephen Fisher
Nice job
Andrew Aker
Kaalai did a great job helping us with our water heater. He was quick, professional and went above and beyond to make sure we were happy customers. Highly recommended. 🤙🏼
Susan Tyau
Daniel was very fair in pricing and efficient in changing out my defective bib.
I would request for his services in the future.
Brady Yee
Ryan Y.
Great service
Brian Daniels
Had a toilet that kept running I opened the tank and…everything was sealed inside a plastic housing???
Called Steve’s, they sent Mike Girrado…case closed!!
He checked things out, explained the repair, ordered the parts we set up a second appointment and in less than one hour the toilet was running smoothly
Not only did he replace the defective part, he replaced all the bolts and rubber seals
I would definitely recommend Steve’s Plumbing
For the record, this is not the first time I’ve had to call Steve’s Plumbing but each time the professionalism and customer service was top notch
Thank you Steve’s Plumbing
oregonlums
Steve’s Plumbing was quick to respond. Contacted several companies and they were very responsive compared to others who didn’t return calls or said they would get back to me (multiple times) but never did. Frustrating to say the least. Steve’s sent me Leland Tracey, their Master Plumber who quickly assessed the problems and went to work right away. He was very professional and addressed all my concerns and plumbing problems in a timely manner. This is how to run a business and I would not hesitate to use Steve’s Plumbing again or recommend them to others.
Jessica Boatwright
Ryan Y. was very knowledable and got me the best deal for cleaning my AC units. Overall experience with Steve’s was great. They kept me updated on time window and showed up promptly.
Lucy Ticorat
Marcos is a true asset to Steve’s Plumbing. He is very knowledgeable, professional, detailed and with impeccable customer service!
E-Moto USA
Jace is awesome. Even though we experienced some hiccups with scheduling his visit with a dispatch, he finally arrived and took care of us. Fast, knowledgeable, and professional.
Liane Gasper
I’d like to thank Ryan Y. He did a very great job serving my AC. He was professional and very friendly. Thank you very much. Love their service.
Wilber Bergado
Alex is awesome. He took care of the water leak and also upgraded some of my fittings. Highest recommendation.
Dr. Wendell P. Wong
Anthony Camus was the specialist who came to assess a possible large water leak in our irrigation system. He was prompt, polite, very knowledgeable and helped us determine it was a faulty water meter. After it was replaced everything looked good. We highly recommend Anthony Camus and Steve’s Plumbing for any plumbing issues.
donna konie
Great service, on time, explained everything he was doing, pleasant personality.
Katie Gonzalez
Matthew did a great job! My WH setup was difficult to deal with and he got the job done as planned.
Gary Aoki
Jakob did a great job in replacing our new shower.
Lachlan –
Frank was great, knowledgeable and friendly, I felt very taken care of, thank you Steve’s plumbing 🪠🤙🏽
steven markell
Del was very professional at his job. He was prompt at arriving at job site. Problem fixed. Mahalo…
Joe Brown
Professional, courteous, good communication. Will call on again.
Derek Chignell
There was a leak in the middle of the night from the ceiling in the apartment below us. It could have been from our bathroom above. It stopped after one hour. We called Steve’s Plumbing and set up an appointment. Because this was during the holidays, there were several delays and rescheduling which affected our own schedules. Eventually Leland came one morning. He examined the possible leak sources but there was nothing obvious. The toilet in the master bedroom was running because of a leaking flapper. Leland replaced it. He gqve good advice but because the problem only happened for one hour in the middle of the night, there was nothing more to do unless and until it happens again. They gave a good discount for the flapper work because of the delay. Leland was excellent at his job once he arrived.
Eugene C
Jace was very friendly and helpful.
Highly recommend Steve’s plumbing.
Rev. Les DeMarco
Unfortunately there wasnt such an unblock and drain for 89$. Thats the come on. The gentleman was spectacular for unstanding i wasnt going to spend 2000$ to snake a main line will full and easy access. Today i dug up the line only to discover that even if Steeves ran the camera they wouldnt have seen the end of line cleanout behind the only spot he couldve snaked from. So our issue would have continued on as this hidden cleanout was under a gravel driveway and rocks and debris were filling the line over time. It actually only took me digging and exposing the end of line clean out and then using a simple 35$ hydra flush for 3-4” pipe we blasted that solid block apart and now water flows easily. We then refit new 90 on the line raised up the stem pipe and put a rubber cinch cap up and exposed for us to never lose tracknof again!
My fix was me and my worker (mostly the worker) from 11-430 and we are all put back together and raked out smooth. Saved over 1500$
Robert Tinsley
Jason and Frank completed a Solar Hot Water Heater Service and Inspection as well as an AC inspection and service for us today. Very nice and courteous, got everything done super quick. 🤙🏽
Moore Jan
mike did a vreat job, very nice, knowlexgeable, would definitely use next time
Marylou Peralta
Jakob Lagua was summoned to rectify our clogged sink. Upon inspection, he efficiently resolved the issue. His expedient and exceptional service ensured our sink’s prompt restoration. I would highly recommend his expertise for any future sink repairs. His services will be requested again, if needed. Thank you, Jakob Lagua.👍
Robert Hitchcock
Jake came out for maintenance on our leaking a/c units and was able to clean and repair them that same day. Extremely happy with his prompt and professional service.
Brad Evans
Kyle and Jonah fixed the problem quickly and efficiently. Mahalo
teter808
Santiago was right on time and quick and courteous.
Chris Arthur
Alex Amina knocked it out of the park! Literal blood and sweat to get through my water heater replacement job. He did an amazing job, above and beyond the basic work to make it right. Shout out to Zach Brownfield too, getting the project started right. 5 stars! Mahalo Alex!
Chanelle Pedro
I called morning of and they were able to send a plumber within a couple of hours. Our water pump had broken and Anthony (plumber) was able replace it with one that I had bought. He was very thorough and found the cause of the pump breaking (leaky valve in our master bath toilet). He quoted us up front and was able to fix everything that day. Will definitely call them again!
Taylor R
Couldn’t be happier with Luke and Adam. They showed up on time, quickly diagnosed the problem with our AC system, repaired and had us back up and running in under 2 hours. Friendly, prompt, and professional service is rare and these guys were great.
Joe Abrams
Great service.
shari chan
Prompt response and on time arrival coupled with personable plumber and quality work! Who could ask for more!
JD Kim
Sunny came to check water leak from my bathtub. He checked and explained about the status. And he could guess where it comes from.
I’ll check to confirm it after holiday and next time may need Steve’s plumbing again to fix it.
francisco garcia
Maka came out and did a full inspection. He was very thorough and was detailed in the deficiencies he found. Been contacting Steve’s for several years now for emergencies and regular maintenance, their guys have always done a great job and would recommend them to anyone.
Steve Owens
We had to replace our water heater on the weekend, Jeremy T. Responded within an hour, picked new water heater and came to our house, there was a small design change in the size of the new heater, Jeremy returned with a new heater, there were some other difficulties but he worked through them always being very calm and professional, I will be calling Steve’s plumbing and requesting Jeremy with our future plumbing needs.
Rochel Farinas
Thank you Zion for coming out on New Year’s Eve to replace the faucets in my laundry area. You did an exceptional job and in a very timely manner. Zion listened to what the problem was and gave me great options to fix my problem. He clearly and throughly explained the process and showed me how to hook the washing machine hoses to the valves and even explained to me the worn out pipes. Job well done.
Brent Johnson
Cory arrived on time and did a fine job. Replaced our kitchen faucet with a Delta Touch model we like. He pointed out an out of code situation between our garbage disposal and dishwasher so we agreed to spend extra to make it right. He worked through some challenges but figured it all out and resolved. Steve’s Plumbing pricing is high but if your goal is great online appt setups, robust followup by their office, on time and expert service with fully loaded vans with the parts needed for many things, you probably get what you pay for!
John Shone
Chris was amazing. Professional, kind and honest about the repair. What more can you ask?
christopher mann
Alex was very polite and informative. He got the job so fast and right. I willbe calling stevea in the near future for the full restoration process
Jared Crivello
Jake was super helpful with diagnosing our office AC system. He got it cleaned and running very quiet, and presented us with possible issues we can encounter with the aging system. 🤙
Lisa Iha
Our service technician Santiago was great. We had an issue with a corroded kitchen sink pipe and a clog in our bathroom sink. He explained the problems well and took care of both efficiently. He even had to do work under a small crawl space under the house but had no problem. We highly recommend using Steve’s services. Thank you Santiago!
Charlie McIntosh
called them on thursday, they were there friday. they installed the tankless waterheater i’d bought and even fixed a faulty regulator in my LP system. All work was clean and minimally invasive, and my tech Lopaka Victorino was pleasant and answered all my questions. highly recommend for when you want quality work done
A B
Frank, Maka, and Nick were fantastic! As technicians, they were extremely knowledgeable and kept me informed every step of the way. They were professional and skilled but best of all, they were hilarious! I can’t recommend them enough.
Kerri McGovern
Cam showed up early and figured out our issue straight away. We were waiting in a part and will ring back for the install. Huge thanks!
Andy Schneider
Cobrey Lewis has helped us out with an AC installation and some follow up tuning. He has been extremely friendly, professional and just an all around nice guy. It’s because of great people like Cobrey that Steve’s Plumbing has our business. Mahalo Cobrey!!
christine hunter
Service was great. Maka was very thorough and kind! We recommend this company.
James Star
Alex did a fantastic with quotes and installing
Vicki Martin
Jeremy was polite, informative, and professional
We had flooding – he showed up on the day we called and came after all his other appointments
Trouble shooted through the scenarios for the flooding and made sure we would be okay thru the night with water turned off until he could come and help us the next day which he did and pinpointed where our drain pipe and cesspool were located which another plumbing agency was not able to do
Helped us with the best way to keep our drains unclogged and educated us about drain restoration is going to send us all the video from drain camera so we have documented
He was very thorough and talked us thru everything
It was an emergency situation with the flooding and even though it was evening time he showed up
Thank you Jeremy
Tj Park
Very professional and quite knowledgeable. Quick to get back to our request. Very satisfied.
Angela Aguirre
Nik,
He was great and punctual and on time. We appreciate him helping us out
Wendy Haymore
Great experience with Steve’s Plumbing yesterday. On time, knowledgeable, and ver friendly. Would like to highly recommend! Will definitely call again with plumbing problem 🤗
Mimi H
Knowledgeable and professional! Jeremy diagnosed a very complicated problem and was able to compile a team to do a complete proper install of two Solar Water heaters within 24 hours! I could not be happier with my experience with Steve’s plumbing. Five stars will definitely recommend and call again.
diana anderson
Nik truly saved our Christmas! Our AC broke down, and he came through when we needed help the most on Christmas Eve. He was incredibly professional, provided outstanding customer service, and did an excellent job fixing our system. Thanks to Nik, we were able to enjoy a comfortable holiday. Highly recommend his services to anyone in need! Mahalo!
Daniel Frates
Alex was informative, quick, and got the job done. As a bonus he has a good sense of humor. Wonderful job. The support staff, especially Zach Brownfield are top tier.
Waikele Pm
Alex gave superior service in determining the problem & replacing the valve. His professionalism was outstanding & we would not hesitate to call Steve’s Plumbing again. Thanks, Alex!
Shawn Case
Ryan Y came out and got my AC up and running pretty quickly. Fast and efficient. Friendly too.
Darice Kidani
Dimitrios Gkasialis is very professional, knowledgeable, has a kind and warm personality, works fast, very neat, considerate, and gets the job done well! His team worker, Leland Tracey, is very compatible, has the same qualities, and they make a great team together. We would highly recommend them to do any plumbing services.
Karen Cooper
Marco was courteous and worked efficiently! He got it fixed nicely! Steve’s Plumbing gave me a special discount because I was their first customer this morning during this Christmas week, making it even more special! Even the person who scheduled my appointment was super helpful! Would definitely use them again.
Team Floro
Josh was prompt and very professional. I appreciated his insights
Ericka Miller
THIS company is great to work with Jake the tech was amazing and they fixed our issue – the coil was bad after only 4 years of a new system – the company that originally installed it ACS is bad bad folks – please use this company for any of your AC needs 100% GREAT!
Christina Martini
Amazing service from Anthony Gamit , wow he went above and beyond to get my faucet in the tub fix that a previous plumber didn’t even do right. It took one call to Steve’s plumbing to get the right help and what a great attitude and joy he showed while doing his job. Would definitely use this service again . So Ono, mahalo Nui loa.
Scott Ebert
Jeremy G was great! Took the time to explain all aspects of the job, no high pressure sales tactics, lightning fast quotes.
Randall Mau
Brandon was the technician on the job and performed the job well for us yesterday. He was prompt and called 30 min before arriving which we were told by the ofc dispatcher he would do. With everyone’s busy schedules It is important that you can count on personnel like Brandon and his company Steve’s Plumbing that they will do what they say they would do and do it professionally.
Thomas Kellerman
Kai and all the staff at Steve’s were fantastic. Kai told us he is a Kauai guy! Mahalo for your great service and especially your great personality! To Steve’s management, this guy is a keeper!! I would also like to give a shout out to the lady that answered my initial call and performed the scheduling. Super helpful! And another shout out for the guy that kept us up to date on the schedule and arrival. Everyone really pays attention to the customer! Happy Holidays to all at Steve’s because you have made our holiday a trouble free occasion. Mele Kalikimaka 🌴🎅🌴
Kaneala Makaena
Excellent same day service for our water heater. Wasn’t expecting that at all. Brandon’s customer service was top notch! Would highly recommend Steve’s plumbing! Mahalo🤙🏾
Robin Vieira
Very professional & knowledgeable. I’ve used Steve’s Plumbing on many occasions. Love the Aloha!!
Wolfgang Neumann
Alex provided excellent service and provided various options which was very much appreciated
$89
Residential Only Drain Clearing
*Snake Only. Doesn’t include camera inspection, hydrojetting, main line clearing, or removal of any fixtures to gain access. Must be through ground-level accessible cleanout. During normal business hours. Cost is per drain. Presented at time of service. Can’t be combined. Residential only. Restrictions apply.
Valid until January 31, 2025
FREE
Camera Inspection
With Main Line Drain
Clearing. $375 Value.
Limit one per customer. Cannot be combined with other offers.
Valid until January 31, 2025
FREE
Water Testing
Receive A Free Water Testing And Water
Filtration Consultation.
Valid until January 31, 2025