Based on 341 reviews |
Overall Rating: 5
Maryssa Wong
Phil Wood
Kerry Rosas did an amazing job and was super efficient.
Laurel Freas
John Henry was excellent! He arrived quickly, worked hard to diagnose our issue, explain repair options, and find a solution that worked for us. He worked extra hard to make sure the problem was resolved in time for a dinner party we were hosting that evening, so that we didn’t have to cancel our plans. We are so grateful for his help!
Leonard Oka
Kainalu was very professional with his service in performing our a.c. unit servicing and cleaning. He was very knowledgeable and was able to give us great advice. He was very neat in performing his job. The most impressive thing is how he answered all of our questions. He was very efficient and patient and finished the job in a very timely manner. I thought the estimate was a little high but it was worth the great service.
GLENN KOHARA
Had 2 wonderful tecks josh and cody . they discribed everything, showed up on time and completed all work
Larrin Suzawa
Kerry Rosas was incredible and has a great personality. He came and fixed our bathroom shower which helped me avoid costly expenses for possible damages to other units. Kerry was timely and very easy to speak with. He understood our situation and remedied our possible disaster in a very timely manner. If you ever meet Kerry in these circumstances, I assure you that you will be in great hands. Thank you Kerry
Mark Tillson
Steve’s plumbing did an amazing job with clearing out our clogged drain. They were fast, efficient, and knowledgeable.
Alexandre Maman
Jared and Daniel were able to solve the issue I had with leaky plumbing.
Jenny Kiyabu
Ryan Yasuhara was the technician who serviced our air conditioner(s).
We were very happy with the service we received.
All 3 of the techs who we received servce from (“Steve’s”)were all extremely polite and knowledgeble..
We would definitely call them again!
John Anthony Pinpin
Frank and Nick were amazing. They walked me through the entire process and gave me quotes. They were efficient and friendly when I asked them questions regarding the issues. I will highly recommend them and their company to friends and family.
Rose Cundiff
Jeremy T. Was absolutely very professional and very informative. He explained everything to my understanding and made me feel very comfortable having him in my home. He also recommended services and products you have available. I highly recommend this company.
Christine Dobrowolski
Kyle texted before coming with an estimated arrival time and link to track him. He showed up on time, was friendly and we got a very reasonable quote.
Alex Velto
Was great, nicest guy to deal with, would gladly recommend him
Donna Edboi
I experienced a break in my water pipe Saturday evening approximately8:00pm. I needed to get a plumber out to repair ASAP so that we were able to get water back to the property. I searched online for several companies that claim they have emergency services and are available 24 hrs. I was VERY DISSAPOINTED and FRUSTRATED that those companies did not show interest in my situation and provided no sense of urgency to helping me out. Steve’s plumbing came through within the hour! My 1st service tech John Ongos – was very professional was determined to get water back in service the same night. He came through even though it was late. My heartfelt appreciation to this guy! Then it was determined that more work was needed (something I knew needed to be done) then Robert Gracie came down to diagnose the issues, discussed the work that needed to be done and put together a plan to get all of my issues resolved. John came back to the scene along with Josiah Taurua and the 3 of them were able to get my house in working order and save my sanity. These guys went above and beyond to ensure that my property was left in great condition. The job took 3 days and the professionalism and great work ethic the 3 techs have shown cannot be beat! Mahalo and Blessings to Steve’s Plumbing, especially to these great guys!
Kekoa Young
Mr. Kyle Colborn was very professional, took his time to explain the differences between the various water heaters and provided some helpful information on our decision making with purchasing our new water heater.
As far as the installation of our new water heater, Mr. Kyle Colborn and fellow plumber (sorry did not get their name) efficiently and effectively installed our new water heater in a timely manner just in time for our family to enjoy some fresh hot water!
Time will tell if Mr. Kyle Colborn installed our new water heater to last for many years to come! Thank you!
Aloha,
Tha Young Ohana!
Belle Toi cosmetologyHilo Tanaka RS-E-PRO,ABR NARPM
Fast friendly professional service. Thank you.
Clara Medina
Thank you Josh, you did a fantastic work on both projects. We are very pleased with the time and quality of work you did. Thank you Joe & Clara
Dylan M
Sent a website request for AC service the evening prior and got a call the next morning from Steve’s. Jake & Adam arrived within the hour…ahead of their ETA. They got up to speed on the issue, explained how their company operates, gave me a quote, got my approval and went to work. They quickly resolved the problem and serviced our AC at the price they quoted! Jake and Adam were so helpful and very cool to work with all the while being very professional! The were respectful and wore booties over their shoes when in our home. Steve’s just won another loyal fan who will recommend them to anyone who’s tired of non-responsive, non-professional, non-service providers. BTW, where do you find superstars like Jake & Adam?!
Jessie Michels
Paul is literally the absolute best! He made sure the job was done and it was done right. Could not say more wonderful things about Steve’s service and them sending Paul to help us out!
Robert Hurlock
Fantastic Work ! Nick our Plumber was truly the best we have worked with. Fully knowledgeable,
Skilled and Friendly !! Focused & experienced !
Big Mahalo !!! Will call again …
Lionel Calvan
Jared was Thorough, Compassionate, Consistant, Patient and almost Christian like qualities.
Rodney Benefiel
Kimo Akina and his crew were very prompt and professional! Would definitely want him to return for my future plumbing needs!
Rod Arias
Lopaka I highly recommend to do your plumbing. A personable young man, efficient and knowledgeable in his plumbing profession
Tanya Dulay
Kind well spoken and professional
Caitlin S
Quick response and new mini split system quote, arrived within the timeframe they said. Easy to book an appointment.
Tyler Curtis
Jeremy was very informative and helpful when replacing my garbage disposal!
Berit Matousek
Brendan Lemming did an amazing job coming to replace our garbage disposal and fix our leaking sink. He was quick and super respectful of our home. Super knowledge about the product he put in. We will definitely use him for any future plumbing issues.
Macy Kaufman
Ryan Yasuhara provided great service! super fast, efficient and great communication!
Brighton Blair
Lopaka Victorino was very helpful and straightforward. Professional as can be and wanted to help in any way
Max Skelley
Jeremy was excellent. Great service and repair
neil nakamoto
amazing service and so courteous and thoughtful. shout out to Anthony C. for being able to answer all my questions too
Diane Yamashiro
Ryan Yasuhara who is a technician from Steve plumbing . He came to my house for checked on my air conditioning. He did a great job to explain it to me the condition of my conditioning. And help me to understand the concept of the air conditioning.
Thank you Ryan!
Theresa Henk
Paid a little more money than I hoped (750 to fix the gas line leak), but we got great service. The technician was awesome. Very thorough when checking out the issue and responsive to my concerns. He drove out once to give me an estimate and then came back the next day to do the work. He did a great job. He went above and beyond what a general handyman would have done to fix the work by adding Unions to the pipe so that the next time we won’t have to take out the whole pipe if we have a leak, which will make it easier for us if we have an issue again. Our gas was turned off by the Gas Company because of the leak so he couldn’t check the work. Once we had the gas going again, he came out and double checked that all leaks were fixed. I was very happy with the service we received… sometimes investing more money to have an issue fixed right is worth it. And when it comes to a gas leak, I think quality work from a well established company is a good idea.
Victoria Vaivai
I appreciate & have experienced such good service from Ryan Yasuhara, thank you so much
Kaitlin Tavares
Jeremy is the best ! Very professional and knowledgeable about the ac units. He gave very detailed explanations about what the problem was with our unit. He also included ways to prevent problems from happening. We will be using Steve’s A/C service for all our A/C needs and annual services.. thank you Jeremy
Frederick Costanzo
Cody and Dell from Steve’s Plumbing and A/C serviced my solar hot water heater last week. They did a great job describing details of their service and made suggestions for maintaining a healthy system. Kudo to Steve’s Plumbing for such professional and courteous support!
Richard Cummings
Had an emergency toilet was backing with the help of Mel and ipo in the office to taking my info and giving me details and Paul coming in and going above and beyond to make sure me and my neighbors wouldn’t have a back up anymore
Dee Jimmy
My split A/C crapped the bed and needed servicing. The first person to look at it was Frank Molina. He looked it over and patiently explained everything over with me. Very professional laid back social kind of guy. Exceptional technician and salesman. Mainly because of Frank alone, I would use Steve’s Plumbing and A/C again.
On installation day, Ryan Yasuhara and Casey Arakaki expertly installed the new A/C in my home on the 19 of July. Very professional and detailed oriented. I appreciate the service and will use this company again.
Gayle Maruyama
Cody was great, polite and he really took his time to try and figure out what was wrong.
jenny Mendez
I had Brennan come to my house to do an evaluation of a leak I had. He was extremely professional and detailed. Really appreciated the time he took to explain everything to me.
Paul Glen
Mike was friendly, courteous, efficient, and informative. Plumbing problems are never enjoyable but Mike made it seem that way. Highly recommend him and Steve’s Plumbing!
R Trimble
Cody did a great job on our project.
Friendly and knowledgeable
Thanks!
Lydia Altamirano
Jakob, Kalani and Mike G were so professional and did an amazing job! Will use them again and you should too!
EDWIN Lau
Ask for Michael Garrido ! True professional and expert.. very knowledgeable and dedicated to his performance..
will recommend to friends and family.
Paul Belobrajdic
Professional, detailed, considerate and personal. Michael Garrido was on time, explained work to be done/considered and was a pleasure to have working my issue. He was fast and accurate. My problem was solved and we are glad we called Steve’s Plumbing Service.
Bradley Ishii
Kyle was very fast and professional. Awesome work!!
Kathy
My technician was josh and he was great. He knew what needed to be done and he explained everything step by step of what he was going to do which was great.
Brian Dougherty
In general these guys are great. They have done both plumbing & AC work for me and the results have been great. The only reason I didn’t give them 5 stars is because they contacted me to schedule an Ohana visit to check on everything and after waiting around for them, I get a call that they have to cancel. Ok, we rescheduled again for 2 days later, I wait around and again get a call saying they won’t make it. So we reschedule. The third time they did show up. To make matters worse I had a guest visiting from California so I partially blew their week in Hawaii having to wait for my appointments. So, when scheduling an appointment I’d only do it going forward if they guarantee they will show up.
Jason Ah You
Jason F. did a thorough and efficient job today. Would request for him again for our future plumbing needs. Mahalo nui Jason
Nancy Murayama
Kyle Colborn was friendly, informative and very helpful. We will trust him for future plumbing services again.
Lin proudlocal
I would like to thank Jared and Levi for their time. They both were very helpful and very informative. Awesome customer service 🤙
Salt Lakers
If you want the best, request Robert Aganos. Easily the most knowledgeable and personable HVAC professional around!
Karen B
The maintenance service that Frank provided for our multiple HVAC units was professional and courteous. Would highly recommend Steve’s Plumbing for HVAC maintenance.
Mark Tenorio
Robert, the technician who came out to see our units, was very professional. He stay out hours in the hot sun looking at all of our fan splitters. Although he came for a diagnostic, he refused to charge us. Looking forward to calling Steve’s Plumbing and AC in the future.
LK Y
Mahalo to Steves’ Plumbing for your time and getting the job done!
BPSurfsUpMarketing&Consulting
Owen was an awesome AC tech! He was a rockstar! I appreciate all the maintenance he did under my Silver Ohana program!
Brian Beckett
Ryan Yasuhara was great! He quickly assessed my AC system and found the leak. He then presented me with all the options for repair and replacement.
Lara Diaz
Jeremy was friendly and informative he was thorough and willing to answer any questions so we had and was super sweet with our Keiki.
Kevin Chin
Brendan was super friendly and professional. He helped us prioritize repairs to fit our budget. We’ll definitely work with them again.
Robert Kiehn
Frank was great very knowledgeable,serviced my unit quickly and gave me great information on what to do in the future highly recommend
Brian Jenkins
Ryan yasuhara
Thank you so much for taking care of everything
Beats Walkin’
Josh was the nicest, most thorough and trustworthy plumber I’ve ever met. He made my day!!! Will use him for all my future plumbing needs. Thank you Josh.
Alexa Basinger
Marcos Martinez is an excellent example of the quality personnel employed by Steve’s Plumbing. We had a major solar water heater event over the weekend. Marcos arrived Monday morning, quickly diagnosed the problem, and worked diligently to repair it. We had used Steve’s Plumbing years ago and are so glad they’re still here, professional as ever.
David Derrick
Jared, Levi, and Robert B made a great team! The plumbing work was great!
Barbara Niumatalolo
5 Stars! We are so happy with the service we received from Jeremy G, Sunny and Robert B! We called in a panic with a burst pipe in our old house near the beach. Jeremy G came and evaluated our situation, provided his professional advice with different options. Sunny and Robert B came in to help repipe our whole house in a day and a half. Constant communication and great service! Our go to plumbers from here on out!
Melissa Smith
Josh was great! He was pleasant, on time, explained options and explained as he was working what he was doing. He left the job site clean and finished before expected. Very professional.
The scheduling sucked: I was told someone would be here Friday between 10-5 then was finally called close to 4pm after waiting all day and was told oops, no one’s coming. Then they told me someone would come Monday between 9-11am. (So I went all weekend with my leaking water, on catchment) No one came that morning. I called and finally got Josh out here at 12:40. It was mutually decided he’d return Thursday due to my schedule and when Josh showed up on time, all was much better.
Anna Sowards
We just moved into our place, and needed a few repairs. CJ was very professional and kind, and helped with all of our needs quickly!
Theodore Cosme
Jeremy Floyd is a very good worker. He works very hard trying to please a customer. And he does really cool work. That’s all I can say everything is so neat. I really liked it like his work, so give him a good race. Thank you very much bye bye
Genalle Alvarez
Very great service! Shoutout to John for helping us get our toilet back and for killing a very big cockroach that we were too scared to kill 🙏
Amber Guerrero
john did a great job at fixing our workplaces toilet and even caught a cockroach for us! amazing service and an amazing person!
Jon Epps
Just had Josh and Cody replace my whole water delivery system. Spent 2 days getting to know these guys. Great experience. Steve’s plumbing is who you want for plumbing.
Jordan Underwood
Had an A/C drain clog and Steve’s plumbing fixed it quickly. Our technician was super knowledgeable and a good communicator. The price was a little higher than expected, but I would gladly pay it again for the professionalism and service I received.
Val Tina Oishi
Jared and Marv were very professional and efficient. They explained the home inspection process and shared how to improve our water quality. Thank you!
Juan Reyes
Frank Molina was great. He breaks down options and provides cost.
Gabie
Jared and Marv
Thank you for being so thorough and professional.
I appreciate your assessment and explaining in lament terms in what needed to be done.
I look forward in working with the both of you in the future.
Steves Plumbing you are BLESSED to have these men on board as your team members!
Marv and Jared GOD BLESS YOU BOTH
GRACE L. 😊♥️🌺
George Schmelzer
Professional and courteous work. Understood problem and completed the work. Will use again.
Tracy Miner
Jared, Marv & Levi are all outstanding workers. Very professional, curteous, and their goal was to service us. Jared was very knowledgeable and they all treated us with the utmost respect. We are very satisfied with the results of their findings in giving us a solution to our drainage problem.
Mahalo
Eleamore & Tracy Miner
Ed Khim
Jeremy did an outstanding job installing a shut off valve in our home. He was very helpful and efficient in the installation. Would definitely recommend using Steve’s for all our plumbing and A/C needs.
joanmarie hughes
1happyohana
Lola Shimogawa
Robert Gracie Jr. did an exceptional job on our water heater, pressure regulator, solar pump/panels, and control units. Robert and Genevieve Fetui-Salavea put in long hours, ensuring that the work was done right. They are a wonderful asset to your company, and we are extremely satisfied with the work they provided, along with the support, friendliness, and courtesy they extended to our family.
Maria Z
Kam rosa. fine tech beautiful work neat professional would like to work with him again if the need arrises
Jeannie Potts
Brandon has come out twice to fix our leakage. Very knowledgeable and friendly. We would recommend his services.
chell
Thank you Zachary for your service for today
Irene Burgess
Jeremy Goulette arrived at my home after Maka Donner had left. Thanks to Maka’s thorough report of the leak situation, Jeremy was able to bring many of the parts he suspected would be needed to fix the leak. He arrived with a very good idea of the work that needed to be done. What great teamwork!
Jeremy also assessed the leak situation, then described to me the work that would be done. I appreciated his clear and concise explanation of the situation and the work parameters. He, too, called back to his office to confirm the next steps and to seek advice from his overseer. Together, they were able to plan the workload and provide a quotation for cost of the work, which I very much appreciated. This is called working in unity!
It was very evident that Jeremy’s experience with plumbing and air conditioners places him at the “pro” level. What I thought might take days turned out to be about 3 hours of work. This work was not easy, because Jeremy had to fix the leaking pipes through a small opening in the crawl space over the water heater while standing on a ladder and working around several hot pipes. Only a dedicated pro would have been able to do this job well. Totally awesome!
While the pipe adhesive was curing, Jeremy made a quick trip to Home Depot to pick up other plumbing equipment. He then returned to my home to check on the curing process of the pipe adhesive, to check for any further leakage, and to turn the house water system back on. Jeremy worked on my house if it was his very own. He took many steps to insure good quality workmanship, and this was greatly appreciated. Such efficient, high quality work! Very much appreciated!
Bronson Teixeira
Ryan Yasuhara was extremely knowledgeable, courteous, friendly and easy to work with. The manager, Braxton, was the same. Highly recommend Steve’s plumbing and a/c service.
Shauntei McFarlin
Ryan is incredibly knowledgeable and friendly. He gave me all the information about ac systems including the different brands from the higher end to the more affordable as well as the protection options without making me feel like he was trying to up-sale me. He presented me all the options and talked me through each one. He communicated well and was able to answer my questions. This is definitely the guy you want to talk to if you want to install ac in your home! Thank you Ryan!
Julie Henselman
Marcos was amazing! Fixed my leak promptly.was in and out in less than 40 mins.
Julie Dicker
We could not be happier with Steve’s Plumbing. Our technician Kaalai was excellent. He listened , was knowlegable and very fast. We thought we had a leak under our foundation but Kaalai was able to narrow it down in a very short time and found out it was a toilet that we could not hear running. Thank you for your service and we will choose you and recommend you in the future.
Mimi Kelli
frank was awesome! So thorough and explained everything well.
Tom Schuetter
CJ was great to work with, as was Zach and Marv. Knowledgeable, with a great work ethic as well as being pleasant. Very happy with their work here
Li Fontes
Pouesi was my tech and he did an excellent job cleaning my ac units. He was so polite as well and a real pleasure to work with. Thank you for your service. L Fontes
Henry Chang
Ryan Yasuhara did a great job diagnosing and servicing our air conditioner. Appreciate the professionalism that you provide.
Connie Severin
Jared and Kalani came out for our annual inspection today. The visit was very professional and they found where some of our worst problems are coming from. They were excellent at explaining all options. Levi, the project manager, then discussed the options again with me and offered a current promotion. In the meantime I did a quick search to verify costs across the country, and the fee was in line with statistics for other states. Additionally they were on time and will probably complete the project today.
Nofoa Tevaga
Mana did an awesome job explaining and fixing our unit. He was personable, easy to work with and knowledgeable about his job. 🤙
Grant Knudsen
Best service ever!!!
Cathy Gagliardi
He was very informative and had a nice interaction
Robert WOODERSON
Good service
Lee Nakahara
Jeremy was very personable! He was very thorough with checking our air conditioner. Very good sales person. Most informative about other options on what the company provides and offers. Definitely will refer to friends and family. Thank you very much.
Samantha Gardner
Jared, and Levi were awesome. They worked hard to make sure we were taken care of, and got the work done the same day!
Brandon Poole
Ryan Yasuhara was a professional in every sense of the word. Clean and efficient! I will only ever be using Steve’s for all of my plumbing and a/c needs. Best prices on the island and more importantly, most thorough work! Thanks again for the 5 star service!
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