Covid-19 Response

over 2,800 reviews

A Note From the Owner Regarding COVID-19

Dear Friends,

Our business was built on a foundation of caring – about our community, our clients, our employees, our vendors, and our company. As we continue to learn more about the COVID-19 virus, that foundation of caring means we are committed to taking every precaution possible to help keep everyone healthy and safe.

With this objective in mind, we have implemented several procedures based on CDC recommendations to respond to and reduce the threat of COVID-19, such as:

  • Employees who are able to work from home will do so
  • In-person group meetings and gatherings will be suspended or handled online
  • Our offices will be sanitized on a set schedule, focusing on all the high-contact and high-traffic areas
  • New illness protocols will be put into effect mandating the report of illness at the first sign of any symptom, and suspension of in-person contact with others until the risk of infection has passed

Steve’s Plumbing & A/C Service employees are encouraged to follow our COVID-19 business guideline policies:

  • Clean hands often
  • Avoid close contact
  • Stay home if sick or family members are sick
  • Cover coughs and sneezes
  • Avoid touching eyes, nose, and mouth, with unwashed hands
  • Disinfect and clean frequently touched surfaces
  • Ensure customer unique needs are addressed

We know that plumbing and drain problems will occur even during illnesses and health concerns. Many of you have scheduled service or repair appointments, and many more will have unforeseen home service needs during the upcoming days and weeks.

What we are doing in the field:

  • Limiting physical contact – including handshaking with clients and team members
  • Washing hands and sanitizing the workspace before and after the job
  • Wearing gloves when possible
  • Covering shoes when entering the home
  • Inquiring about the illness before entering the home to ensure additional precautions are in place like wearing masks, disposable safety uniform coverup

We are always here to help. We are committed to serving your household to the best of our ability – and maintaining the lowest health risk possible while doing so. If you have any concerns, we will be happy to discuss solutions with you or reschedule your appointment.

We will continue to closely monitor the situation and remain dedicated to the health and safety of your families and our team.

Sincerely,

Steve Huffman

CEO – President

Steve’s Plumbing & A/C Service

What Our Clients Say

Matt was very professional and considerate as we are in a COVID world. May not necessarily be the cheapest but you are paying for the quality, peace of mind, and quick response time to my urgent matter. I will definitely call them again for my next plumbing issue.

-Elias S.

If you have any plumbing needs this is the company to use. They said they would be there at 9:30 and by gosh, they showed up at 9:28 that not a normal thing when it comes to plumbing. Both of them were not they answered all my questions without hesitation and got the job done within 45 minutes even though they said it would take an hour and a half.

-Bob J.

Brayden and Maka worked on a major repair at our home over a time period of four days. We have high praise for both of them, their professionalism, courtesy, friendliness, and reliability. Steve’s Plumbing is lucky to have these two fine employees.

-Ulrich

Shon Bolo was very courteous. He was very informative about how Plumbing is just as important as the engine of a car. He was very respectful. Even though I wasn’t able to get everything done as expected. Shon was able to install my laundry tub to get my washer ready to drain and connected. Definitely would recommend shon bolo to friends and neighbors. Thank you very much for the wonderful job. Great service Shon!!

-Rowena H.

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